Opening Hours is a tool to control opening time for queues in Cisco Unified Contact Center Enterprise and Express. Opening Hours is a web-based software.

Hardware and software requirements

• Operating system: Windows Server 2008, 2008 R2, 2012, 2012 R2
• RAM: 8 Gb
• Database: Microsoft SQL server 2008, 2008 R2, 2012 (Express edition, Enterprise edition)
• SQL Server Native Client 2012
• Web server: Internet Information Server version 7 or later
• PHP version 5.4 or later with the folowing extensions
  • curl
  • wincache
  • sqlsrv - MSSQL server driver for PHP
  • openssl

Client web browser recomendations

Opening Hours has a rich graphical user interface and extensively uses modern web technologies. It needs a relatively powerful computer to run. It is recommended to use latest versions of modern browsers like FireFox, Chrome, Opera or Internet Explorer 9 or later.

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